VCU Massey Cancer Center


Appointment worksheet

To schedule an appointment, call (804) 828-5116, Monday through Friday, from 8 a.m. until 4:30 p.m. If you are calling from outside the Richmond area, please call our toll-free number: (877) 4-Massey [(877) 468-7739].

If you are a new patient, please plan to have the following information ready when you call so we may serve you more quickly and efficiently:

  • Full legal name of patient (including middle name and generational suffix, such as “Jr.” or “III”)
  • Home address (including city, state, zip and country) 
  • Home phone number 
  • Work phone number 
  • Mobile (cell) phone number 
  • Emergency contact number 
  • E-mail address 
  • Date of birth 
  • Health insurance plan
  • Health insurance type
  • Referring physician (if applicable) or your primary care physician and the physician’s phone number 
  • Reason for appointment (type of cancer or problem you have)

Once your appointment is scheduled, be sure to record the following information:

  • Name of cancer specialist or team
  • Date and time of appointment
  • Location of appointment (facility and location within facility)
  • Special instructions (if any).